Feedback Form – We Want to Hear From You

Your feedback is important to us.We want to know what is working well, what could be better, and if there is anything you are worried about.

You can use this form to:

• give feedback

• make a suggestion

• raise a concern

• make a complaint

You can choose to give feedback with your name, or anonymously.

Giving feedback will not affect your supports or services.

If you would prefer to talk to someone instead of filling in this form, please contact us directly.

About you (optional)

What is your feedback about?

Tell us more

Safety and response

Response Preferences

Closing Message

Thank you for taking the time to share your feedback.

We value your input and use feedback to improve our services, safety, and quality.

If you have asked us to contact you, a team member will respond as soon as possible.

Your rights and advocacy

You have the right to give feedback, raise a concern, or make a complaint without it affecting your supports or services.

You can also get help from an advocate, support person, family member, or nominee to give feedback or make a complaint.

If you are not comfortable raising the issue with us directly, or you are not happy with how your feedback or complaint is handled, you can contact the NDIS Quality and Safeguards Commission.

You can also contact the Commission if your concern relates to the safety, quality, or appropriateness of NDIS supports or services.

NDIS Quality and Safeguards Commission

Phone: 1800 035 544

National Relay Service: 133 677

Website: www.ndiscommission.gov.au